Frequently Asked Questions — Viva Volt Scooter

Find answers to common questions about our mobility scooters, electric bikes, financing, delivery, test rides, repairs, and winter storage in Longueuil.

Are mobility scooters tax exempt?

No.
Vehicles adapted for people with reduced mobility, including electric three-wheeled and four-wheeled mobility scooters, are exempt from both provincial and federal sales taxes (GST and QST).

Do you offer a warranty?

We offer a very comprehensive warranty for a period of one year on all our electric vehicles, accessories, and parts, and up to six months on batteries.

Do I need a license or insurance?

No.
All our electric three-wheeled and four-wheeled scooters do not require a license, registration, or insurance to be used in Canada.

Do you offer delivery?

Yes!

FREE delivery throughout Montreal's South Shore with the purchase of an electric mobility scooter or tricycle.

Viva Volt Scooter Delivery Zones:

✅ Longueuil (Saint-Hubert, Vieux-Longueuil, Greenfield Park)
✅ Brossard
✅ Boucherville
✅ Saint-Lambert
✅ La Prairie
✅ Candiac
✅ The entire South Shore metropolitan area

Do you offer financing?

Yes!

Flexible financing from 12 to 36 months at Viva Volt Scooter Longueuil.

Benefits of our financing:

✅ Affordable monthly payments tailored to your budget
✅ Fast approval in 24-48 hours
✅ No down payment required in some cases
✅ Competitive rates through our partner iFinance
✅ Simple process - required documents: ID, proof of income, bank statement

Examples of monthly payments:

Mobility Scooter $3,500 → ~$145/month (24 months)
Mobility Scooter $5,000 → ~$175/month (36 months)
Request your pre-approval: (514) 977-9699 - Free consultation in Longueuil

What payment methods do you accept?

Viva Volt Scooter Longueuil accepts the following payment methods:

✅ Cash
✅ Credit card (Visa, Mastercard)
✅ Debit card (Interac)
✅ Financing (12-36 months via iFinance)
✅ Bank transfer

Do you offer winter storage?

Yes!

Winter storage service in Longueuil: $240 (November to April)

Can I book a test ride?

Absolutely! FREE, no-obligation test ride at our Viva Volt Scooter Longueuil showroom.

How it works:

Call (514) 977-9699 to book an appointment (or drop by directly)

or

Visit our showroom - 1513 Cartier Street, Longueuil, QC J4K 4E2

How can I contact you?

1. BY PHONE (Best way - Immediate response):

Sales and consultation: (514) 977-9699
Repairs and service: (514) 900-4722 (WhatsApp available)
2. BY EMAIL:

info@vivavoltscooter.com (response within 24 hours)
3. IN PERSON (Winter hours - By appointment):

Address: 1513 Cartier Street, Longueuil, QC J4K 4E2
Opening hours: By appointment during the winter (November to April)
Call before coming to confirm availability
Our Longueuil showroom offers:

✅ Free consultation
✅ No-obligation trial scooters
✅ Demonstration of all our models
✅ Needs assessment
✅ Financing information
Viva Volt Service Area: Longueuil (Saint-Hubert, Vieux-Longueuil, Greenfield Park), Brossard, Boucherville, Saint-Lambert, La Prairie, Candiac, and all of Montreal's South Shore.

Call us today: (514) 977-9699 ☎️

How should I maintain my scooter in winter?

Viva Volt Scooter Longueuil Winter Maintenance Guide:

If you are storing your mobility scooter (recommended):

✅ Clean thoroughly (remove salt, sand, and dirt)
✅ Charge the battery to 100% before storing
✅ Charge monthly during the winter (prevents complete discharge)
✅ Store indoors (garage, basement - temperature 5°C to 25°C)
✅ Cover with a dust cover
✅ Disconnect the battery if storing for an extended period (3+ months)
If you are using your mobility scooter in winter:

✅ Charge after each use (battery capacity decreases in cold weather)
✅ Clean after each use (remove de-icing salt)
✅ Lubricate moving parts (brakes, wheels) Monthly
✅ Check tire pressure (it drops in cold weather)
✅ Mid-winter inspection at Viva Volt Longueuil ($89)
Professional storage service: $240 - (514) 977-9699 Longueuil

Do you have a question?

Please contact our customer service department for more information.